Frequently Asked Questions

Yes! We are currently in-network with Aetna, Cigna, BCBS, and Carelon Insurance programs. We are in the credentialing process with Optum, and Medical Mutual. This process may take up to 90 days, depending on the particular insurance company.

If you are not using insurance, we offer a fee-for-service option. If we are not in-network with your insurance provider, we can send you a monthly superbill. This is an itemized summary of the services you received. You can submit this to your insurance company for potential reimbursement, depending on your provider’s policies.

In compliance with the federal No Surprises Act, healthcare providers are required to give clients who are not using insurance (or are uninsured) an estimate of the expected cost of services prior to the start of care. This is called a Good Faith Estimate (GFE). It is designed to help you understand and plan for the cost of your healthcare services and prevent any unexpected financial surprises.

If you receive an unexpected bill that you believe violates the No Surprises Act, you have the right to dispute the charges with your insurance company or directly with the provider. For more information about your rights under the No Surprises Act, visit https://www.cms.gov/nosurprise

20160 Center Ridge Rd. Room 206, Rocky River, OH 44116

Grove Counseling Collective provides individual therapy for adults. This includes both birthing and non-birthing individuals during pregnancy, postpartum, and beyond, as well as adults seeking support for anxiety, OCD, fertility challenges, or ongoing emotional wellness.

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Grove Counseling Collective specializes in supporting adults who are navigating:

• Perinatal Mood and Anxiety Disorders (PMADs)

• Pregnancy and postpartum transitions

• Fertility-related challenges

• Anxiety and OCD

• Emotional wellness and mental health maintenance

Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

Yes, we offer a free 15-minute initial consultation call. This allows you to see if we would be a good fit and to learn more about our services.

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• Cognitive Behavioral Therapy (CBT)

• Mindfulness-based techniques

• Dialectical Behavioral Therapy (DBT) skills

• Exposure and Response Prevention (ERP) for intrusive thoughts

These approaches are selected based on each client’s goals and needs.

Yes. Many clients begin therapy for symptom relief or treatment of a specific concern, while others use therapy as a meaningful form of emotional maintenance. Both approaches are supported at Grove Counseling Collective.

Therapy sessions typically run 45–60 minutes, depending on the needs of the client and the structure of the appointment.

We believe that individual accountability is essential in the therapeutic relationship. We will make every effort to provide sufficient time and rescheduling opportunities if needed. If you do need to cancel a session, we require at least 24 hours’ notice for cancellation of a therapy session. Late cancellation fees may apply for non-compliance with this policy.

Session frequency varies from person to person. Some clients meet weekly for more consistent support. Others meet biweekly or monthly for ongoing mental health maintenance. Session cadence is determined collaboratively based on your goals, availability, and emotional needs.

Yes! We are available for both telehealth and in-person counseling sessions, dependent upon the schedule. If you are scheduled for an in-person session and are unable to make it in, you may always switch to telehealth.

The best way to determine fit is through the free 15-minute consultation call. This is an opportunity to ask questions, share what you’re looking for, and get a sense of whether Melissa’s approach feels right for you.

Schedule a Consultation.

Yes! It takes a village to thrive! We would love to connect you with additional support, including but not limited to outpatient psychiatry, physical therapy, perinatal massage, chiropractic services, and lactation. Additionally, if you have a provider that you love, we would love to connect and share that resource with others as well.